SHIPPING POLICY
Thank you for shopping with us! We want to ensure a smooth and efficient shipping experience for all our customers. Please review the following information regarding our shipping policy:
Processing Time:
- Orders are typically processed and shipped within 2-3 business days after payment confirmation.
- During peak seasons or promotions, processing times may be extended. We appreciate your patience during these times.
Shipping Methods:
- We offer several shipping options to accommodate your needs, including standard, expedited, and overnight shipping.
- Shipping costs and delivery estimates are calculated at checkout based on your location and chosen shipping method.
Shipping Locations:
- We currently ship in USA only. Please note that we do not ship to P.O. boxes.
Shipping Confirmation and Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
- You can track your package using the provided tracking number on our website or through the carrier's website.
Shipping Delays:
- While we make every effort to ensure timely delivery, unforeseen circumstances such as weather delays or carrier issues may cause delays in shipping.
- If your order is experiencing a significant delay, please contact us, and we will assist you in tracking your package and resolving any issues.
Lost or Damaged Packages:
- In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome for you.
Shipping Policy Updates:
- We reserve the right to update our shipping policy at any time without prior notice. Any changes will be posted on our website.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact us.
Thank you for choosing One Smoke Stop!